Professional Services

WhiteCanyon® offers expert consulting services to WipeDrive Enterprise customers for new implementations and complex ITAD, global & data center projects. Whether an on-site or virtual WipeDrive training session, or a custom professional services engagement with a WipeDrive Certified Engineer (WDCE), we can help increase the value and effectiveness of WipeDrive for any customer.

Combined with WhiteCanyon Support, the WhiteCanyon professional services organization takes a personalized approach to the design of custom implementations for your unique infrastructure.

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WipeDrive Certification

WipeDrive has quickly become the erasure standard for thousands of data center infrastructures and ITAD environments around the world. The pervasiveness of WipeDrive software has created substantial demand for WipeDrive experts and service and consulting professionals for new implementations and complex ITAD and data center transformation projects.

The WipeDrive certification program provides WipeDrive customers with service-level assurances and top-quality consulting engagements. Today WipeDrive offers a WipeDrive Certified Engineer (WDCE) designation that proves substantial expertise and real-world knowledge of the WipeDrive platform. And a WipeDrive Certified Organization (WDCO) designation that proves best practices and correct implementation of the WipeDrive platform.

WipeDrive Certified Engineers (WDCEs)

WipeDrive Certified Engineers (WDCEs) can help optimize and increase the value and effectiveness of WipeDrive software for any customer. To engage the certified WipeDrive services organization or WDCE partner organization, please contact us at WebSales@WhiteCanyon.com.

To become a WipeDrive Certified Engineer, a candidate must:

  • Have demonstrable real-world experience with WipeDrive
  • Complete Official WipeDrive training courses:
    • WipeDrive Administration I
    • WipeDrive Administration II
  • Pass the WDCE exam

Course Offerings

WipeDrive Enterprise Administration I

  • Course Information
  • Regular price: US$1,195
  • Schedule: Client approved dates
  • Format: 3 – 2 hour sessions

WipeDrive Enterprise Administration II

  • Course Information
  • Regular price: US$1,495
  • Schedule: Client approved dates
  • Format: 4 – 2 hour sessions
  • Prerequisites: Admin I
  • Take the WDCE exam

Exam Topics

The exam includes questions related to the following WipeDrive topics:

Common WipeDrive implementation modules Usage and knowledge of modules like standalone, PXE and remote
Common WipeDrive setting modules Usage and knowledge of setting modules, including reporting types, locations and content
Using WipeDrive remotely How to implement WipeDrive remotely in PSexec and ActiveDirectory ecosystems
Using WipeDrive reporting Report storage, matching and manipulation with the WipeDrive db subsystem
Command line usage Running WipeDrive commands from the CLI
WipeDrive configuration Configuration parameters for WipeDrive
WipeDrive advanced settings Usage and knowledge of WipeDrive advanced features
WipeDrive security Encryption, report transport and privacy of data within WipeDrive

The WDCE exam is scheduled with the Training office. After registration, you will receive an email containing instructions the day prior to the exam.

The WDCE exam is timed at one hour, is open-book and Internet but not open friend and includes 80 questions randomly pulled from a list of hundreds.

WipeDrive Certified Organizations (WDCOs)

WipeDrive Certified Organizations (WDCOs) provide their clientele with certified erasure and reporting processes that are industry standard and sustainable. To engage the certified WipeDrive services organization or WDCO training organization, please contact us at WebSales@WhiteCanyon.com.

To become a WipeDrive Certified Organization, an organization must:

  • Demonstrate proper implementation of WipeDrive feature set and reporting
  • Complete User Training for all technical staff
  • One Engineer receive WipeDrive Administration I within 1 year of certification
  • One Engineer pass the WDCE exam within 1 year of certification

WipeDrive Corporate Certification

  • Course Information (Hyperlink to course syllabus)
  • Regular price: US$2,500
  • Schedule: Client approved dates
  • Format: 2 half-day sessions

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Every situation is a little different. Tell us a little more about your needs and we will be in touch with you as soon as possible.

User Training

Overwrite, your way. Get access to official WipeDrive® education offerings through instructor-led training offered on-site, virtually, or at WipeDrive headquarters in American Fork, UT. Official WipeDrive training helps increase the value and effectiveness of WipeDrive software for any customer and is a prerequisite for coveted WipeDrive Certified Engineer (WDCE) status. Learn more about the certification and the exam at WipeDrive Certification.

Virtual Instructor-Led Training (vILT)

Official WipeDrive training classes provide an immersive WipeDrive education from beginning to end. Be trained by a WipeDrive Certified Trainer (WDCT) at your convenience. The virtual training is 3 hours for 2 attendees.

Onsite Training

Onsite WipeDrive training is built for larger teams and provides a bespoke learning environment for companies implementing WipeDrive for the first time or extending WipeDrive to new projects.

A WipeDrive Certified Trainer (WDCT) will be on site at a location of your choosing. Training will be 3 hours for 5 attendees.

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Every situation is a little different. Tell us a little more about your needs and we will be in touch with you as soon as possible.

Implementation Services

Hit the ground running with our Implementation Services Team. Whether you are a corporation with remote wiping needs, a medium-sized business with standalone requirements or an ITAD with thousands of systems to securely wipe; our Team will ensure you employ industry best practices and avoid the pitfalls of new setup and installs. We will help you customize the implementation for your organization’s unique infrastructure. We are happy to offer both Onsite and Remote Implementation Services to best serve our clients.

Remote Implementation

An Implementation Technician is solely assigned to your organization for a 3 hour block. During this time the tech will take you through the setup and install of the software via video-chat and phone. The tech will also provide all customized builds and provide best practice suggestions.

Cost: $300.00 USD

Onsite Implementation

Onsite implmementation is recommended for larger or complicated operations. A WipeDrive Certified Engineer (WDCE) will be on location to guide you through your implementation process. The WDCE will also have access to the WipeDrive Engineering Team for customized builds.

Cost: $1,000.00 USD per day + Flight & Lodging

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