WhiteCanyon Testimonials

We pride ourselves in making great software and in providing great service and support. Read below to see that our customers think we are succeeding in this endeavor.

"There are even solutions that are compliant with the U.S. Department of Defense's disk anitizing standards, one of the most rigorous data deletion standards. One such user-friendly solution approved by the U.S. Department of Defense is WipeDrive."
— Law Enforcement Technology Magazine

"WipeDrive may be the easiest and best file deletion software to reliably delete all of the information on the hard drive of a Windows-based computer. WipeDrive provides a safe way around a serious privacy hazard that arises when companies dispose of old computers"
— Ben Ling, Utah Business Magazine

"I could have kicked myself for not noticing the ":" after "format C:" Thank you for your kind, fast, and knowledgeable support. After doing it right, everything went smoothly for the rest of the procedure.

Suffice it to say, WipeDrive did a great job wiping clean the hard drive of an older desktop! Now that I know the process for rebooting the desktop, I can write about the experience in our monthly Newsletter including my stupid mistakes requiring your great support!"
— Dave H.

"I purchased WipeDrive and MediaWiper. I used WipeDrive 1 time and it worked great. I used MediaWiper 5 times and it worked great! Appreciate you explaining how I could benefit from buying these products. Cheers to the whitecanyon tech guys!"
— Lisa M.

"I just used your easy-to-follow instructions, made the boot diskette and WipeDrive worked great! I appreciate your simple and speedy help. Keep up the great work!"
— Ken

"I used WipeDrive on my used laptop, and it works great! The computer is faster and better then ever. The animation on the Mediaplayer is much better also. Congratulations on a great product."
— Mike

"As WipeDrive slowly and surely cleans out my old PC a note to thank you for your cooperation in what appears to be a successful transaction. Your support has been tremendous. If I ever have any further problems I hope you will be around to solve them for me. At this point, the new download is working like a charm. Many thanks."
— Don

"I got it wiped; just in time for work tomorrow. WipeDrive did the trick! I'll email again if i ever have another question. Thanks so much for your help!"
— Matt W.

"Thanks for the help. Your time and research into our SmartArray controllers and its compatability with your products, was very appreciated. I already purchased WipeDrive from your website and it works great. Thanks again.
— Chris M.

"When I called about WipeDrive PRO I spoke with an English speaking person. The support staff was knowledgeable about all the products and was helpful in many ways.

I have found over the years that I would rather pay more for something if I receive "Good Customer Service" that is why I own almost all the software from WhiteCanyon and I use them every day."
— Jim B.

"I used WipeDrive PRO on my used laptop, and it works great! The computer is faster and better then ever. The animation on the Mediaplayer is much better also. Congratulations on a great product."
— Mike

"As WipeDrive PRO slowly and surely cleans out my old PC a note to thank you for your cooperation in what appears to be a successful transaction. Your support has been tremendous. If I ever have any further problems I hope you will be around to solve them for me. At this point, the new download is working like a charm. Many thanks."
— Don

"I got it wiped; just in time for work tomorrow. WipeDrive PRO did the trick! I'll email again if i ever have another question. Thanks so much for your help!"
— Matt W.

"Thanks for the help. Your time and research into our SmartArray controllers and its compatability with your products, was very appreciated. I already purchased WipeDrive PRO from your website and it works great. Thanks again.
— Chris M.

"MediaWiper is particularly valuable if you don't need to wipe an entire drive, and only want to clean up diskettes or memory cards."
— Law Office Computing Magazine

"I purchased WipeDrive and MediaWiper. I used WipeDrive 1 time and it worked great. I used MediaWiper 5 times and it worked great! Appreciate you explaining how I could benefit from buying these products."
— Lisa M.

"I am EXTREMELY happy with SecureClean and the responses I have received from White Canyon in regard to my problem."
— Ron

"I just wanted to say that SecureClean rocks! It cleaned up over 40 Megabytes of wasted space on my system. I will recommend this product to others."
— Tony B.

"I love how easy it is to use SecureClean to keep my computer clean. I use the FileZapper several times a day (why did I ever bother with the Recycle Bin in the past? It just doesn't work the way Microsoft tells you it does!) and I also let SecureClean clean my computer automatically each week.

Thanks again for making such an effective product!
— Bruce R.

"My SecureClean software was lost along with my home in hurricane Katrina. I'm writing to say thanks. I'm so happy that your company had my purchase logged and could give me a replacement product so quickly. It's good to work with a professional company. Thanks so much!"
— Kathy M.

"Assuming WipeDrive PRO and SecureClean are as friendly and powerful as WipeDrive, you have some very inviting options in erasing hard drives."
— Smart Computing Magazine

"Very cool program! I use it to no only store my passwords, but also my business documents on my laptop. I have tried other encryption programs, but I found them cumbersome and I often forgot what files I encrypted. MySecurityVault PRO keeps track of all that for me and I like it! Thanks folks."
— Warren S. (Webmaster)

"MySecurityVault PRO works great. New features are just what I've wanted. You put a wonderful update out by the end of the month, as promised — good job! I'm looking forward to any other new versions you come out with now too."
— Steve L.

"A friend recommended your MySecurityVault PRO software as a password manager to me and I just wanted to say kudos for creating a product that is down right easy to use. I was storing my passwords in an encrypted zip file and it was a pain. This program makes it easy. I will also recommend it to others! Thanks."
— Murray A.

"Thanks for creating such a simple and multi-purpose product in MySecurityVault PRO! I have tried quite a few other password manager programs but none of them gave me the flexibility to organize my data according to my own wants. Great job!"
— Bill M. (Systems Administrator)

"I wish to extend a thank you to the developers of MySecurityVault PRO. Finally I have a tool I don't have to fight to use! I think other companies could learn a lot from the way you make time consuming things a snap. Cheers!"
— Parker S. (Webmaster)

"I just wanted to thank you for the great Recover My Files program and saving my life.

A few months ago, through an error on my part, I deleted my removable drive's content which included over 1000 family pictures I had taken (and other files).

I immediately went to the web and searched for a product that could restore my files. I ended purchasing two that were recommended and neither did the job! They would "recover" my lost files (all camera JPEGs) but I was unable to view the pictures; even when they had professed to be able to do so. (No use having a picture file if you cannot see the final product!)

Frustrated and "broke" I had given up on getting any pictures back. My wife was not a happy at me to say the least!

A friend of mine suggested using Recover My Files and two other alternate recovery programs. Since all were trial copies, I figured I would give them a try since they were not costing me anything. I tried the others (listed 1st in the directory) and nothing, then Recover My Files did the job! I could see the pictures that could be restored.

I immediately paid my registration on-line and went to work. The program was easy, recovered more than just my pictures (e-mails, quicken, etc.) and did an exceptional job. I just wished I had found it prior to trying four other programs and paying for nothing!

Thank you for a well designed program that delivers as promised."

Regards,
— Marc R. de Montigny

"Recover My Files has already saved my bacon in several situations, and the most surprising was that it recovered some files that I had accidentally deleted on a digital voice recorder! Every time I've used it, I have been pleasantly surprised. That is not the case with most of the software that I've purchased and I'm not that easy to please."
— Anonymous

"I can't tell you how many other programs I've tried off of download.com over the past 24 hours. Almost ready to scream and give up all hope. I found Recover My Files on a Google search.

I was able to recover what appears to be all of the documents I was looking for on a system that had been reformatted and the OS reinstalled. Your product was much easier to use then the others and sure got the job done."

Many thanks!
— Karl

"Awsome! Recover My Files recovered all my photos and video from a 250 gb drive that was in bad shape. It took 5 days to retrive the files but it kept chugging along and retrieved everything that was lost. Thanks.
— R. Sogge

"I've never written down my opinion before but this worked too well not to. I formatted and partitioned the wrong hard drive. Recover My Files found everything and restored it. Zip files, mpegs, mps word and excel documents. It is well worth the price."
— Mike L.

"I needed a program to recover accidentally deleted JPEG files from a digital camera compact flash memory card. Recover My Files found them easily, in addition to numerous intentionally-deleted others dating to as many as 9 months ago. I easily selected the files I wanted to recover and it immediately saved them to the folder of my choosing. Perfect for my needs."
— M. Garland

"After a virus attack (that got through Norton) I took my PC to a pro (?) for repair. He backed up my hard drive (NTFS) to a FAT32 and completely buggered up all the data. He couldn't recover anything.

I took the drive he'd used back home, plugged it in to the slave socket, and ran Recover My Files. Bingo; one pass and ALL the data files were back and usable. It doesn't pull back system files and the like, but that's not important. Simple, quick, and it works."
— Verges R.

"Originally, we thought we could migrate to XP by copying our files to a CD and moving them over ourselves. Boy, were we wrong. Trying to migrate Outlook was a nightmare. Then we heard about IntelliMover and it saved our company hours of work and frustration. We wish we'd heard about it earlier! For anyone looking to migrate to XP, IntelliMover is the way to go."
— Jan U., Woodinville, WA

"IntelliMover® is fast, foolproof, and the easiest migration tool we've used. If you just need to migrate files and applications settings, IntelliMover is the high-IQ choice."
— ZDNet Editors' Choice

"I wanted to drop you a line about the above software. I just bought a new Dell system and decided to get IntelliMover because I was dreading moving my data, etc. from the old to the new PC.

It was without a doubt the easiest product I have ever used. I transferred all of my settings, etc. from my old machine to the Dell today and it went without a hitch - very rare in view of today's many hastily developed software products.

My compliments to your development staff; IntelliMover is a very user friendly program that lives up to its advertising.

Congrats on a home run!"
— Christopher H., Jacksonville, FL

"I used IntelliMover last night to move data from my old 133 MHz machine to my new Windows XP machine. The transfer took around 2 hours and the results were fabulous. I was most concerned about taking time with my new PC to setup and configure my mail software and get the ISP phone connection set up right.

I started up IntelliMover and it worked perfectly. All the old config settings, old mail and folders, everything was where I wanted it. I don't know how it did it, but it worked just great!"
— David M., Duluth, MN

"I wanted to tell you how impressed I am with your IntelliMover product. I upgrade my computer every couple of years and always dread the conversion -- even paying a consultant handsomely to avoid the hassle. I saw your product when I bought my Dell and decided to take a chance on it.

I cannot tell you how glad I am that I did. Your directions were easy to follow and the program did everything it promised, even bringing my Outlook files, settings, and recent e-mails over. Within a short time, my new computer felt like my old one — only better.

Thank you so much for creating such an innovative and practical product. I can't recommend IntelliMover highly enough."
— Vickie M

"I used IntelliMover for the first time today. It worked flawlessly! I wish I'd had IntelliMover the last time I moved from one computer to another. It was a laborious task to find all of the data files connected with my programs and then download them, one at a time, onto floppy disks to upload onto the new computer.

With IntelliMover, I made the major move in less than 30 minutes. I moved a variety of files including documents, e-mail, databases and a large number of photos. This is a great system, that saved me hours in transferring data. Thank you for developing it! Again, I love your product."
— Beth P., Irvine, CA

"You all deserve a pat-on-the-back. I used IntelliMover to transfer to a new PC. It was flawless. The instructions couldn't have been more clear. The FTU was easy to use. A truly inspired piece of work."
— Jed P.

"IntelliMover is excellent and I am very pleased with the speed with which I transferred data from my old computer to the new Windows XP. Thank you very much again."
— Thomas F., Williamsburg, VA

"Let me start by saying I am not easily impressed, but I am now! Purchased your IntelliMover software a week or so ago, finally got a chance today to use it.

I had about 550 pictures of iris flowers on my old computer hard drive, average size 170 KB. And was at wits end how to move them - did not have a CD RW drive. In addition to numerous WORD and EXCEL files for our two businesses which I figured I would have to move to a disk and reload, along with all my personal files and Quicken data files.

1 hour — That's it — 1 hour and everything was moved from my old computer to the new computer, everything where it belonged. I was just about jumping up and down in the chair — it was a fantastic experience. Now I'm looking forward to getting a laptop to take on the road with us, since it will be so easy to transfer files to my desktop when we get home.

Thank you for such a superior product at a very reasonable price."
— Patricia V.

"With its quick scanning and multiple tools that stop the spread of malware before it starts, Spyware Doctor provides a welcome addition to your anti-spyware arsenal."
— Download.com

"Spyware Doctor is the most effective of all the products tested at both blocking and removing spyware and keyloggers, and it's our current Editors' Choice"
— PC Magazine Editors' Choice, June 19, 2005

"Spyware Doctor is just awesome. Very user friendly. Easy to install, has auto-updates. Fixed my problems! Just love it."
— Adam V.

"I knew something was slowing down my PC, and now I know exactly what it was, and I've gotten rid of it, thanks to Spyware Doctor. Thanks a million!"
— Mari S.

WhiteCanyon Support Testimonials

"I accidently hit the wrong rating button. This information did help me!!! Thank you for helping me.

Luv the help your tech guys gave. I really do like the new features U've added! Thanks,
— F. H. Watt

It worked perfectly, thanks for your help. And i will watch for more products to buy from you people in the future.

Thanks for getting back to me so quickly! I appreciate the help you gave me. Thank you.
— Kristin Brock

Thank you very much for the quick response and the Update link! I have downloaded both so we don't get caught again!!!

Thank you, this has been great, I will call if I buy another product and need more assistance.
— Art

Many thanks, You were Right! I used the alt-tab and it worked. I really appreciate the help you gave to fix my little problem?I must not be the only complete idiot to have problems with it since you have the answer right there in your support website section.
— T.Reynolds

Excellent help - THANK YOU very much.
— Best regards, RON

Thank you. Instructions were perfect! It totally worked for me. It all works!
— Mike

That worked...thank you! I?m not computer literate, you could say? but your steps did the trick for me on the first try. I look forward to using your software.
— Thom

Thanks for the great response and clarifying a lot of issues.

Good to hear some hard objective truths about the real facts of the matter regards my questions and clearing up some myths and likely falsehoods generated from the exaggeration of information,hearsay and hypothesis.

As they say ask the experts.

Thanks for your time,it's appreciated.

I appreciate all the effort you put into this!
— Kristin


— Richard

Thank you for solving my problem. Your instructions worked perfectly.
— John Rizzo

Yup I forgot to hit the upgrade button again and enter the code, I should learn to read. Your answer was very pleasant so i wouldnt feel stupid about my mistake. Thanks!

Thank you for your fast response. I am doing very well now on the PC concerned. Great support.


— My best regards, Werner

Thanks for getting back to me. I appreciate you staying with the problem and answering all my questions. Thanks for the good outcome! Thanks again!
— Kristin

Thank you VERY much! As you can no doubt tell, when things don't work the right way the first time, I am lost. Your answers were great, fast, and clear. Ive never had a better technical support experience. So, once again, thanks for aric's and your help.

Thank you, Nathan! Appreciate the excellent and complete explanation.
— Sincerely, Dr. Frank Davis

Thanks for your support. We have clarified the issue with your local reseller. Its good to work with someone so knowledgable.
— Best Regards, Wayne CHEUNG

Thanks for your reply Aric. That was the fastest support ive ever recieved! All works perfectly. Thanks.

You're a genius! Thank you. The computer has just finished the third overwrite, and everything seems to have worked. The 3rd overwrite took much longer than the first 2, as I'm sure you already know. I just tried to boot the old computer, and it wouldn't do it. I got a message on the info/jargon screen saying, "Drive not ready. Insert Boot disk in A." Great!

Thanks again for all your help, and a very Merry Christmas to you also.
— Christopher Mason

Hi Aric--I got it--finally. Great software--great help. Thank you. Warren Jorve

When I called about WipeDrive Pro I spoke with an English speaking person & was given a phone number for there Tech support & talked with Eric he was knowledgeable about all the products & was helpful in many ways.

I am a Computer Tech as well & talking with a guy in Utah & not India or where ever is a nice change for me I also based my purchasing on that they are a US based company with people that don't read from Q'cards unlike De!!,HPP & Gatewet computer customer support centers.

I have found over the years that I would rather pay more for some thing if I receive "Good Customer Service" that is why I own almost all of the WhiteCanyon Programs they have & use them every day.

Also if you can please FW: this to Eric at WhiteCanyon Tech support I told Eric I would send an email to them thanking him for all the help he given me over the phone. Also answering question not related to WhiteCanyon programs I am very pleased that the owner/s of WhiteCanyon are hiring collage/certified Tech's to help people out because these tech's actually know what they are doing with your programs & computers work in general when I spoke with Eric he completely understood exactly what I was saying unlike a lot of other company?s out there who use untrained people for there support centers.

"That is why I have & still will buy WhiteCanyon programs from now on."

Thank you again Eric for all your help. Have a nice day
— Jim Banakus

I am very inexperienced at using computers and found the help from yourselves very useful. I find the product very useful and would recommend it.

If I have any more problems I will get in touch. Meanwhile thanks again for the help and the follow-up.
— Jimmy

First, let me thank you again for the phone conversation of a week or so ago. I really appreciate the time you took and I learned quite a bit. Thanks again for your help and concern.
— Ron

Thank you very much, I did as you suggested and all the problems are fixed, you are a lifesaver.
— Bill Littlefield

Excellent. Prompt, relevant and to the point. Thank you.
— Laurence Frewin

Thank you for solving my problem. Your instructions worked perfectly. I've never been happier!
— John Rizzo

I replaced the CDrom and it worked! Thanks for all your help. You guys are as amazing with hardware knowledge as with software!
— Ryan

Thanks for your prompt reply. You have been very helpful, and I am truly grateful. Many thanks once again.
— Graham Gray

I don?t think ive ever gotten support from more friendly and intelligent people. Props to this WhiteCanyon company for doing things right! You have my business. I will refer.
— A.K. III

The staff did everything that they could to help me with this issue. Even though, I followed the instructions for getting to the bios on my computer, there was another little step to actually boot from the CD/ROM drive that I found on the website. Once I did that, the software worked perfectly. The drive is now clean. Thanks for your support.

Thanks for the nice reply. The impersonal world of E Mail can be a very cold place. You must work for a nice company.
— Billy G

I work for ADSI, and just want to send this note to let you know that Aric was very friendly on the phone and very helpful. Thank you.
— FRED DOLATSHAHI

I would like to thank you for your assistance with my downloading wipe drive last week. I also appreciate your sharing your knowledge with me as to your products. I am very pleased with my purchase. Thanks for your assistance and Happy Thanksgiving,
— Gail Steib

Thank you so much for your help. It worked beautifully.
— Lynda

You're a lifesaver! A total lifesaver. Even your help didnt work out for my computer, the information you provided me is definitely going to help me in the future. Excellent products. Superb support!! Next time i need a security product, ill check whitecanyon first.
— Michael Bryne

Thanks, am now up and running. Of course, learned a whole lot more when I downloaded your fine instructions! Anyway, I am pleased to say that all is now hunky dory and you guys make a fine product and have a great support team! Thank you again!
— Diana Pratt (total computer illiterate!)

I'm not real good with computers, but with you helpful email reply, rest assured that all is well and the programme has done its job. Thanks again.

THANK YOU VERY, VERY much for your response. It was very fast. It was very precise, and I now understand what I was trying to understand!!
— King

Your help was clear, quick and most appreciated.
— Joe

The problem has been solved. Thanks for your support. I definitely feel comfortable purchasing any other fine product of yours, because I know ill be helped really well if i ever have a question.
— bernie l.

First, let me thank you again for the phone conversation of a week or so ago. I really appreciate the time you took and I learned quite a bit. Thanks again for your help and concern,
— Ronald

Thanks for your help. Fixed my problem. My boss is happy too. Excellent product & support.
— Cathleen Voss

Thanks for the great response and clarifying a lot of issues.

Good to hear some hard objective truths about the real facts of the matter regards my questions and clearing up some myths and likely falsehoods generated from the exaggeration of information,hearsay and hypothesis.

As they say ask the experts. Thanks for your time,it's appreciated.
— Richard

Thank you for you super fast response!
— Craig Herberg

Thanks for your help! By the way, I've done Support in the past so I pay attention when I call Support. You are exceptionally polite, professional and helpful! Feel free to forward my comments on to your manager! Thank you!
— Michael Ashton

Thank you so much. I work in production most hours of the day. Sorry I didn't download earlier! You are very easy to work with! And you solve my problems as fast as I can create them here.
— Jason

Thanks for your prompt response. I purchased this WipeDrive at CompUSA [probably about 2 yrs ago] and used it [once, with four passes] to clean a PC that I was donating. Thank you for the clear answers to remind me. Now I can wipe my gateway laptop, worry free.
— Kathi

I just used your easy-to-follow instructions, made the boot diskette and after that the progarm worked great! I appreciate your simply and speedy help. Thanks.
— Ken

Thank you very much. I really appreciate all of your efforts, and appreciate every answer you have given me. No answer seems too hard for you!
— Kent

I enjoyed chatting with you today. My software is loaded and working great! Thank you for all the help, wish all software and hardware suppliers were this good.
— Peter Stonehewer

I was able to resolve my problem using your instructions. Thank you for your help. I wish all support was as professional and helpful as you at whitecanyon.
— Sue Neuser

My secureclean software was lost along with my home in hurricane Katrina. I'm writing to say thanks. Im so happy that your company had my purchase logged and could give me a replacement product so quickly. Its good to work with a professional company. Thanks so much!

Thank you, and everyone I've spoken to at White Canyon, for being so gracious, and so helpful when I've called with my problems. I have your program working perfectly now. I have it on my old computer and am very pleased with it's performance. I will be a return customer.

Back to Top